The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa
“The spa was a true oasis, with soothing treatments that left me feeling completely rejuvenated.” view full review
Cozy Room
“The room was incredibly cozy and well-equipped, making it a perfect retreat after a long day.” view full review
Delicious Breakfast
“Breakfast offerings were delicious and fresh, providing a great start to each day of my stay.” view full review
Impressive Space
“The meeting facilities were impressive, with state-of-the-art technology that made presentations seamless.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
No pets allowed
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Housekeeping
Stores/Commercial services
Spa & Leisure
Garden area
Hot spring bath
Open-air bath
Public Bath
Room features
Air conditioning
Heating
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
4203 Azumi,
Matsumoto,
Japan,
390-1515,
Nagano
Map view
4203 Azumi,
Matsumoto,
Japan,
390-1515,
Nagano
City landmarks
Azumi
Shirahone Hot Spring
2100 ft
Kokyo Notemburo
2200 ft
Azumi
Ryujin Falls
2300 ft
Azumi
Site of Obi Silver Mine
1.9
mi
Ski Area
Mt. Norikura Snow Resort
2.3
mi
Suzuran-４３０６−５ Azumi
Norikura Kogen highland
2.1
mi
4306-5 Azumi
Norikura Shizen Hogo Center
2.1
mi
Free onsen
2.1
mi
Waterfall
Bandokoro Falls
2.3
mi
ten gallon
2.2
mi
Oyama jinja
2.2
mi
Waterfall
Zengoro no-Taki Waterfall
2.4
mi
Yaseo Jinja Shrine
2.3
mi
Bandokoro ootaki
2.3
mi
Waterfall
Yoshigoro Falls
2.4
mi
Norikura BASE Igaya recreationland
2.5
mi
Azumi
Norikura Kogen
2.9
mi
Norikura Plateau
2.5
mi
Azusamizu Jinja Shirine
2.5
mi
Azumi
Ushidome Pond
2.8
mi
Ushidome Pond 牛留池
2.8
mi
Norikura-Kogen
Ichinose Meadow
3.1
mi
Waterfall
Sanbondaki Waterfall
3.1
mi
Nearby
Azumi
Shirahone Hot Spring
400 ft
Azumi
Ryujin Falls
700 ft
Restaurants
Oshokujidokoro Kyudo
400 ft
4197-16 Azumi Shirahone Onsen
Reviews and Ratings
Feedback from previous guests about their experience.
92%
liked the hotel and would stay again
9.2/10
Perfect
Rooms
9.6
Location
9.6
Service
9.6
Dining
10.0
Guest reviews
9.2/10
based on 5 reviews
7.0
7.0/10 based on 9 reviews
Mark
United States of America,
January
2025
8.0/10
My family had an amazing stay at Shirafune Grand Ryokan, which was the largest and most modern in Shirahone Onsen. The large corner suite was perfect for us, and we loved the soothing onsen experience after long days of trekking. The dining was outstanding with unique meals tailored to our dietary preferences each night. However, we would have liked a little more variety in the amenities offered throughout the resort.
Rooms
10.0
The corner suite was spacious with a large living room and a cozy bedroom, providing plenty of comfort for the family.
Service
10.0
The hospitality was exemplary, with prompt responses to our requests for a futon mattress and humidifier.
Location
10.0
Situated in the serene mountains, the location provided a perfect backdrop for relaxation, accented by the fresh mountain air.
Dining
10.0
Each meal was a delightful experience, showcasing outstanding menus tailored to our preferences during our three-night stay.
Facilities
10.0
The onsen facilities, both indoor and outdoor, were absolutely amazing and offered a therapeutic retreat after our activities.
Will
United States of America,
November
2024
9.8/10
My family and I had an absolutely amazing stay at Shirafune Grand. The corner suite was spacious, providing a comfortable environment for all of us. The outdoor and indoor onsens offered rejuvenating experiences after our daily trekking adventures. The dining was exceptional, with unique and delicious dishes tailored to our preferences each night. However, despite its many great features, the hotel could benefit from fine-tuning some small details to reach perfection.
Rooms
10.0
We stayed in a corner suite that included a large living room and a smaller bedroom, which was very spacious and comfortable for my family.
Service
10.0
The hotel provided everything we requested, including a double futon mattress and a humidifier, which really made us feel taken care of.
Location
10.0
Situated in the heart of Shirahone Onsen, the location was serene and surrounded by beautiful mountain views.
Dining
10.0
The food was outstanding, with different dinner options each night specifically customized to meet our dietary preferences.
Facilities
9.0
The onsens, both indoor and outdoor, were beautiful and offered a tranquil escape to relax after long days of trekking.
Angela
United States of America,
November
2024
9.4/10
My family had a wonderful stay at Shirafune Grand, which features a spacious corner suite ideal for us. The onsen was a relaxing treat after our outdoor adventures, and the food was exceptional with custom meals suited to our dietary needs. We enjoyed sound sleep each night, thanks to the cool mountain air. However, the room could have had a bit more charm for a perfect experience.
Rooms
8.0
We stayed in a large corner suite with a spacious living room and a smaller bedroom. It was clean, but the decor felt a bit too modern for my taste.
Service
9.0
The service was attentive, with the hotel providing extra amenities like a futon mattress and humidifier upon request.
Location
10.0
The location in the mountains is peaceful and beautiful, perfect for nature lovers like us.
Dining
10.0
The food was outstanding with diverse and personalized dinner options every night.
Facilities
10.0
The indoor and outdoor onsens were absolutely amazing for relaxation after our trekking.
Charles
United States of America,
November
2024
9.6/10
My family and I had an incredible stay at Shirafune Grand. The corner suite was spacious and very comfortable, perfect for our group. The onsen experience, both indoors and outdoors, was soothing after our long days of trekking. The dining was outstanding, with each dinner tailored to our preferences. However, the location is somewhat remote, and it might not suit those looking for more urban amenities.
Rooms
10.0
The corner suite was spacious and had a large living room and a smaller bedroom. It was comfortable and provided everything we needed.
Service
9.0
The hotel was very accommodating, providing us with a double futon mattress and a humidifier when requested.
Location
8.0
The hotel is set in a peaceful mountain area, which is perfect for relaxation but could be considered a bit remote for some.
Dining
10.0
The food was incredibly diverse and delicious, with different dinners every night that catered to our dietary preferences.
Facilities
10.0
The onsen facilities were amazing, offering both indoor and outdoor options to enjoy the therapeutic waters.
John
United States of America,
October
2024
10.0/10
Our stay at Shirafune Grand was absolutely fantastic! We loved the spacious corner suite and the soothing onsen, both indoors and outdoors, which provided a perfect way to unwind after long days of trekking. The food was a real highlight, uniquely tailored to our dietary needs each day. The only downside was that we wished we could have stayed longer to fully enjoy everything this modern ryokan offers!
Rooms
10.0
The corner suite was spacious and comfortable, featuring a large living room and a cozy bedroom. It was well-maintained and had all the amenities we needed for a pleasant stay.
Service
10.0
The service was excellent; the hotel accommodated our requests for a double futon mattress and a humidifier with ease.
Location
10.0
Situated beautifully in the mountains, the location allowed us to enjoy tranquility and reconnect with nature. It added an extra bit of magic to our stay.
Dining
10.0
The dining experience was outstanding, with different customized dinners each night that catered to our dietary preferences. Every meal was a delightful surprise.
Facilities
10.0
The onsen facilities, both indoor and outdoor, were amazing and provided a therapeutic retreat each evening. It was a major highlight of our trip.
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